British Beauty Council Appoints New Chief Operating Officer

  The British Beauty Council are delighted to announce that Helena Grzesk will be joining the organisation as Chief Operating Officer. With over 20 years’ experience in the beauty, spa and hospitality industry, Helena has a diverse range of long term success and accolades, formerly as pre-opening Director of Spa, at The Spa at The…

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6 salon mistakes that that really bother your customers

6 salon mistakes that that really bother your customers A great salon experience is just that – an experience. To keep a customer booking with you again and again, everything from how they book to the way they feel when they walk out your door needs to be perfect.   Let’s take a look at…

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