Olympia Beauty 2023
Technical Manual

For clarity on anything below, please feel free to contact:

t: 0203 841 7374  e: Andy Green Matt Price


Information & Guides

 

ITEM NAME DETAILS

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A Technical Manual

A full guide to exhibiting at Olympia Beauty @ ExCeL with essential information for all exhibitors including: Venue information, event timetable and checklist, useful contacts, information on your standbuild etc etc

B

Event Timetable Access and open times for the venue. File
C Exhibiting Checklist

A useful lists of tasks and deadlines to help you prepare for the show.

D

Venue Information

Visit ExCeL's website for more on visiting, exhibiting, and the local area.
E

ExCeL Emergency Procedure

What to do in an emergency.

F

ExCeL Safety Information

Information relating to your safety at ExCel

G

Getting to ExCeL

Find the best route to the Venue.

H

Loading & Unloading

Information for all exhibitors and contractors who want to unload or load a vehicle on-site for build-up and/or breakdown

I

Order with ExCeL online Order venue services directly with ExCeL online. Order by 15 Sept for earlybird rates.

Order catering, rigging, piped services, internet & telecoms and additional cleaning services

If you haven't used this portal before then you will have to create your own account.

J

Order with Xav-Eight online

Order directly with Xav-Eight online. Order before 15 September for a 10% discount. 

The online ordering service covers the full range of Xav-Eight services including electrics and lighting, graphics, furnishings, floor coverings and shell scheme extras.

Use the exhibition password: OLYMPIA23

t: +44 (0)1446 509110
e: info@xaveight.com
w: www.xaveight.com

K

Guide to ordering online with Xav-Eight

A useful 'how-to' guide on using Xav-Eight's online ordering system

L

Shell scheme bolt-on order form

Shell scheme stands can purchase a number of bolt-on packages, including electrics, graphics and furniture for their stands using this form.

M Special Buld & Bolt-ons guide  You may have booked one our special-build packages, such as a Pod, Delux or Premium build. The guide contains details and guidance on these and our range of available shell scheme bolt-on packages. If you are unsure what kind of package you have booked, please contact Matt: matt.p@thepbgroup.com 
N ShowHub guide A set of video guides on activating, setting up and then adding staff to your ShowHub. 

 

Compulsory Forms

 

No

NAME DETAILS

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1 Submit your contacts

Please submit your contacts to ensure the right information goes to the right people.

2 Risk Assessment

Due 25 Sept.

Compulsory for all exhibitors.

This form now contains the Health & Safety Declaration.

2.1

Risk Assessment template

2.2

Covid Risk Assessment template

2.3

Example Risk Assessment

2.4

Example COVID Risk Assessment

3 Site Induction

Due ASAP

Compulsory for all exhibitors.

Outlines health and safety and welfare information for working in ExCeL.

This is your key to access for build and breakdown - you will be gtiven a wristband upon arrival provided you have read the site induction.

4 Stand Plans

Due ASAP.

Compulsory for Space-only exhibitors.

5 Fascia Nameboard

Due Immediately.

Compulsory for Shell Scheme exhibitors.

6 Special Treatment License

Compulsory for exhibitors who will be conducting treatments.

Due 15 September. 

If you are unsure whether you need a Treatment Licence, or need guidance on completing the application, refer to 'Licencing Information' in the Technical Manual.

6.1 A-Z of treatments

An A-Z of treatments which require a treatment license from Newham Borough Council.

7 Visa Invitation Letter Overseas exhibitors can request an invitation from the Organisers to aid their visa application.

A-Z Contractors 

No

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8

Accommodation

Event Express

Due ASAP.

t: +44 (0)1905 732 737
e: reservations@eventexpressuk.com 

9

AV Hire

Euro Presentations

Due 30 September

Carlton Walcott
t: +44 (0)208 830 5461
e: carlton@europresentations.co.uk 

9.1

AV Hire - rate card

 

10

Carpet - Brochure

Xav-Eight

Due 15 September

USE THE EXHIBITION PASSWORD: OLYMPIA23

t: +44 (0)1446 509110
e: info@xaveight.com
w: www.xaveight.com 

10.1

Carpet

Order Carpet for your shell scheme stand.

10.2

Carpet

Order Carpet for your space only stand.

11

Catering

ExCeL Hospitality

Due 30 September.

t: +44 (0)207 069 4126
e: sales@excelhospitality.london 

11.1

Catering

ExCeL London Hospitality

View ExCeL's stand catering options and hospitality planner. 

12

Electrics

Xav-Eight

Due 15 September for a 10% discount

t: +44 (0)1446 509110
e: info@xaveight.com
w: www.xaveight.com 

12.1

Electrical - Mains

Xav-Eight

 Due 15 September for a 10% discount

t: +44 (0)1446 509110
e: info@xaveight.com
w: www.xaveight.com 

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12.2

Floral - Order Form

Oldacre Florists

 

 

Floral - Brochure

 

 

Floral - Pricelist

Due ASAP.

t: +44 (0)207 069 4235
e: info@oldacre.co.uk 

 

View Oldacre Florists' brochure.

 

 

View Oldacre's pricelist.

 

13

Freight & On-site Logistics

DSV

Due ASAP

Carla Cook
t: +44 (0)121 780 2627
e: carla.cook@dsv.com 

14

Furniture

Due 15 September

Daisy Steward

Daisy@chairhire.co.uk

t: 02030316496

16

Graphics

Perton Signs

Due 15 September

Mark Perton
t: +44 (0)208 992 5775
e: pertonsigns@pertonsigns.co.uk 

 16.1

Graphics

Xav-Eight

Due 15 September

Xav-Eight graphics

t: +44 (0)1446 509110
e: info@xaveight.com 
w: www.xaveight.com 

17

Hygiene Hire

Xav-Eight

Due 15 September

Prices available upon request from Xav-Eight.

18

Internet & Telecoms

ExCeL Venue Services

Due 15 September

t: +44 (0)207 069 4400
e: itc@excel.london 

If the success of your stand in any way relies on an Internet connection (e.g. taking payments, recording leads), we strongly suggest you purchase a hard-wired (cabled) internet connection. With so many exhibitors and visitors, both the Wi-Fi and cellular signals are known to be extremely slow or drop out, which will affect your activity.

18.1 

Internet Rate Card

Order a wired or wirelss connection with ExCeL

19

Using a PA system, playing Music or Video?

Due 30 September

Declare your use of radio microphones, or request a Music Licence.

20

PDQ Hire

Wireless Terminal Solutions

Due 30 September

t: +44 (0)845 459 9984
e: sales@wirelessterminalsolutions.co.uk 

20.1

SimplyPayMe

Online payments

An alternative to PDQs.
t: +44 (0)207069 4648
w: www.simplypayme.com

21

Piped Services

ExCeL Venue Services

Due 15 September

t: +44 (0)207 069 4648
e: pipedservices@excel.london 

22

Rigging

ExCeL Venue Services

Due 15 September

t: +44 (0)207 069 4400
e: pipedservices@excel.london 

23

Staffing

Promo House Staffing

Due ASAP

t: +44 (0) 121 232 8605
e: hello@promohousestaffing.com 

24

Standfitting & Additional Extras

Xav-Eight

Due 15 September

t: +44 (0)1446 509110
e: info@xaveight.com 
w: www.xaveight.com 

25

 Visitor Scanners

Visitor Scanners are accessed for FREE using the ShowHub App - this can be downloaded from both iOS and Google Play stores. You must then log in using your ShowHub login. If you have not yet set up and activated your showcase please contact Matt: matt.p@thepbgroup.com 



The following documents are guides for businesses seeking exhibiting excellence produced by FaceTime.

 

26

How to Exhibit

This document gives you advice on everything from preparing for the event, how to make the most of your stand, what to do on the day and how best to follow-up with your contacts and new business leads.

27

 Top Tips

Need a quick refresher on key pointers for a successful show? Look no further.

28

Exhibiting for Hot-Shots

So you know how to exhibit? Think again! Our Exhibiting for Hot Shots Guide is sure to teach you a thing or two, to spice up your game! Check it out.

29

 Measuring Success

This guide takes the mystery out of measuring the impact of exhibiting, focussing on: WHY measure, WHICH metrics matter the most, HOW to measure, HOW to create actionable reports

30

PR Guide

PR the what, when, who, where and why. Get a better understanding of how PR can be used to maximise your ROI at an event.